Last updated: January 2026
At Antwerp Chat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our random video chat platform. Please read this document carefully. By using Antwerp Chat, you consent to the practices described herein.
Information We Collect
We collect minimal data to provide and improve our service:
- Usage Data: We automatically collect non-personal information such as your IP address, browser type, operating system, and usage statistics. This helps us understand how users interact with the platform and allows us to optimize performance.
- Cookies: We use essential cookies to remember your preferences (such as language settings) and ensure the platform functions correctly. We do not use tracking cookies for advertising purposes.
- Chat Content: We do not record or store your video chats or text messages. Conversations are transmitted peer-to-peer and are not saved on our servers. However, automated systems may scan content in real-time for moderation purposes (detecting inappropriate material, spam, etc.), but no permanent record is kept unless a violation is detected and reported.
- Reports & Feedback: If you submit a report or contact us, we collect the information you provide (such as email address and message content) to respond appropriately.
How We Use Your Information
The information we collect is used for:
- Providing and maintaining the service
- Improving user experience and platform performance
- Detecting and preventing abuse, fraud, or security incidents
- Responding to your inquiries and support requests
- Complying with legal obligations
Data Sharing & Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share information in the following circumstances:
- With your consent: If you expressly agree to share information.
- Service providers: We may use third-party service providers (hosting, analytics) who have access to data solely to perform services on our behalf and are obligated to protect your information.
- Legal requirements: If required by law or to protect our rights, safety, or property.
- Moderation: When a user is reported, relevant information (such as chat logs or video snapshots if automatically captured) may be reviewed by our moderation team to enforce community guidelines.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, typically:
- Usage logs: 30 days
- Support emails: 1 year
- Report investigations: as needed, then deleted
Your Rights & Choices
Depending on your jurisdiction, you may have rights regarding your personal data, including access, correction, deletion, and restriction of processing. To exercise these rights, please contact us via the contact page.
Children's Privacy
Antwerp Chat is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor is using the platform, we may terminate their access and delete associated data.
Security
We implement industry-standard security measures to protect against unauthorized access, alteration, or destruction of data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect changes. Continued use of the platform after modifications constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please reach out via our contact page.